Practical advice on websites, AI, and operations, written for Denver small business owners who are too busy for fluff.
Your name search finds nothing, or your competitors sit on the map and you don't. Six checks in the order worth doing, from verification to a website Google hasn't found yet.
Read the article →How I use Claude for SOPs, client emails and proposals: one chat per job, rules set once in a project, and the prompts to copy.
Read the article →A referral used to close the sale. Now it starts a search — and 54% of people check your website after reading good reviews. Here's how to make sure the search ends with a call.
Read the article →The Q&A thread customers used to post on your Google listing is gone. An AI assistant answers them now — using whatever you left behind. Here's what to fix this week.
Read the article →A homeowner in Westminster pulls up your site while her kitchen floods. Four seconds in, she taps back and calls someone else. Five checks you can run from your phone.
Read the article →Google's AI answers and the old three-pack don't always name the same businesses. What the research shows, and what to fix first.
Read the article →AI search is changing how Denver small businesses get found on Google. Here's what's happening — and the three things to fix before you lose ground.
Read the article →Your phone rang twice while you were up a ladder in Wheat Ridge — and both callers hung up and dialed the next name. Here's what AI can genuinely do, and where it's still hype.
Read the article →Google finished its second core update of the year on June 2. Here's what Google says drives local ranking, and three things to check before the next one.
Read the article →Most Denver trades businesses lose new customers before they even pick up the phone. Here's what your website should be doing — and probably isn't.
Read the article →A practical checklist for Denver owners — the five things your website should say to win local customers, and how to tell if yours falls short.
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